کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
897341 914898 2010 13 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Building internal business scenarios based on real data from a performance measurement system
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری کسب و کار و مدیریت بین المللی
پیش نمایش صفحه اول مقاله
Building internal business scenarios based on real data from a performance measurement system
چکیده انگلیسی

This paper presents a new methodology to build internal business scenarios from the data gathered by some key performance indicators (KPIs) defined within a performance measurement system. The application of the principal components analysis technique leads to the identification of latent relationships between KPIs that underlies some important business aspects. Further, this methodology allows to represent not only the temporal evolution of the organisation as a function of these business aspects but also the definition and determination of internal business scenarios, being therefore the source of meaningful managerial information. At the end of the paper, results of a practical application are presented and discussed, as well as their importance for the organisation from a decision making point of view.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Technological Forecasting and Social Change - Volume 77, Issue 1, January 2010, Pages 50–62
نویسندگان
, , , , ,