Development of internal resources and capabilities as sources of differentiation of SME under increased global competition: A field study in Mexico

This paper draws on the resource-based view of the firm and contributes to our understanding of how the development of internal resources and capabilities in SMEs can provide sources of competitive advantages in the international arena and improve their business performance.This research found statistical evidence to suggest that business performance measured by growth rate, efficiency, productivity and shareholder's financial returns, is positively related with the development of internal capabilities such as soft technology (methods and processes that support the firm) and hard technology (externally acquired equipment, in-house development of machinery and innovation in raw materials) and a strategy of continuous improvement, innovation and change.A number of relevant contributions are proposed in this piece of research that expands our understanding of how SMEs can compete in the international context: (1) firms whose explicit business strategy emphasizes innovation and knowledge creation have been able to successfully participate in global contexts; (2) even though financial resources are important for a firm to leverage performance it was found that development of internal capabilities has been more important than limited financial resources in order to develop competitive advantages to compete with larger and multinational competitors; (3) results of this research support the proposition that from an associational economy perspective the development of a geographical region or country should be an interaction among a number of constituents namely government policies, the firms themselves and universities and research centers among others.