کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
1014982 939701 2013 17 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Exploring team mental model dynamics during strategic change implementation in professional service organizations. A sensemaking perspective
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری کسب و کار و مدیریت بین المللی
پیش نمایش صفحه اول مقاله
Exploring team mental model dynamics during strategic change implementation in professional service organizations. A sensemaking perspective
چکیده انگلیسی


• We analyze team mental model dynamics during strategic change implementation.
• We enrich understanding of the team mental model micro-processes using sensemaking.
• Deep structures of meaning construction, interpretation and sensemaking are essential.
• Routines, expectations, discourse, identification and cross-understanding affect deep structures.

The purpose of this paper is to provide a deeper process understanding of team mental model dynamics in a context of strategic change implementation. To do so, we adopt a change recipient sensemaking perspective with the objective to identify salient determinants of team mental model dynamics. We aim to contribute to the managerial and organizational cognition literature by identifying critical micro-foundations that shape team cognition and interpretation processes during strategic change implementation. This adds to the field’s understanding of the under-researched collective dimension of strategic processes in general and strategic change implementation more specifically. Through an explorative case study conducted at a professional service organization, we identified five determinants of team mental model dynamics: coherence between ostensive and performative aspects of organizational routines, equivocality of expectations, dominance of organizational discourse, shifts in organizational identification and cross-understanding between departmental thought worlds. Case findings reveal that implementation processes of strategic change become intricate and difficult if change recipient sensemaking is not effectively acted upon. The five determinants identified require adequate managerial attention in order to avoid slipping into organizational inertia. As a consequence, professional workers are unable to ‘drop their tools’ and fail to integrate the strategic change effort in updated team mental models.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: European Management Journal - Volume 31, Issue 6, December 2013, Pages 728–744
نویسندگان
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