| کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
|---|---|---|---|---|
| 1024344 | 941746 | 2015 | 8 صفحه PDF | دانلود رایگان |
کلمات کلیدی
1-مقدمه
2- اصلاحات فناوری اطلاعات و ارتباطات
3- تعطیلی (برچیده شدن) و ساده سازی کارکردی
4- روش شناسی (متدولوژی)
جدول 1: مصاحبه ها
5- پلتفرم IRIS
5-1- جریان عادی و روزمرۀ سیستم
شکل 1- مراقبت و نگهداری درخواست ها در قبا و بعد از بکارگیری IRIS
5-2- اتاق های IRIS
5-3- توافقنامۀ هنجاری
4-5 تکامل IRIS
جدول 2: تاثیر ایجاد طبقه آزار و اذیت حیوانات بر طبقۀ دسته بندی نشده
6- تجزیه و تحلیل
6.1 IRIS: ساده سازی کارکردی، تعطیلی و بوروکراسی الکترونیک
7- نتیجه گیری
• We discuss how ICT affects the operation of public sector bureaucracies;
• We propose a framework (functional simplification and closure) to study ICT impacts on bureaucratic rationalisation;
• We discuss the case of the Municipality of Venice in the light of the proposed framework;
• We discuss the condition under which ICT has positive impacts on bureaucratic procedures and hence on public sector delivery.
There is a substantial literature on e-government that discusses information and communication technology (ICT) as an instrument for reducing the role of bureaucracy in government organizations. The purpose of this paper is to offer a critical discussion of this literature and to provide a complementary argument which favors the use of ICT in the public sector to support the operations of bureaucratic organizations. Based on the findings of a case study – of the Venice Municipality in Italy – the paper discusses how ICT can be used to support rather than eliminate bureaucracy. Using the concepts of e-bureaucracy and functional simplification and closure, the paper proposes evidence and support for the argument that bureaucracy should be preserved and enhanced where e-government policies are concerned. Functional simplification and closure are very valuable concepts for explaining why this should be a viable approach.
Journal: Government Information Quarterly - Volume 32, Issue 3, July 2015, Pages 279–286