Global model of export performance: Moderator role of export department

Taking the resource-based view (RBV) and contingency approach as orientation, this study explicitly validates the interrelationships between human resources, competitive intensity, export commitment, strategic behavior, and export performance-strategic and operational. This study also confirms how these relationships fluctuate depending on the existence of an export department in international organizations. The data scrutiny uses structural equation modeling (SEM) through Partial Least Squares (PLS) as the statistical instrument. The sample comprises 196 Spanish exporting firms.