کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
1745449 1522203 2013 10 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
A service innovation model for synergistic community transformation: integrated application of systems theory and product-service systems
موضوعات مرتبط
مهندسی و علوم پایه مهندسی انرژی انرژی های تجدید پذیر، توسعه پایدار و محیط زیست
پیش نمایش صفحه اول مقاله
A service innovation model for synergistic community transformation: integrated application of systems theory and product-service systems
چکیده انگلیسی

Product-Service System (PSS) approaches and resulting benefits have been viewed mainly from a business world standpoint and in terms of economic and environmental dimensions of sustainability. This paper seeks to extend the application of PSS for community social-economic transformation and links it with Soft Systems Methodology (SSM), especially the Customer-Actor-Transformation-Worldview-Owner-Environment (CATWOE) method, to propose a model for synergistically sustainable community development. This approach recognises the diverse views and transformation goals of multiple stakeholders, fosters value co-creation in achieving desirable outcomes and uncovers synergies between system entities and various PSS elements. By analysing two examples of disadvantaged regional communities, the paper indicates how systems thinking and PSS can facilitate service innovation and opportunities for synergistic sustainability by transforming the local economy and improving services and social livelihoods.


► Extend PSS for community transformation and link it with soft systems methodology.
► A model for synergistically sustainable community development with a use of CATWOE.
► Demonstrate how systems thinking and PSS can facilitate service innovation.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Journal of Cleaner Production - Volume 43, March 2013, Pages 93–102
نویسندگان
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