کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
2734190 1147653 2013 10 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Measuring Relatives' Perspectives on the Quality of Palliative Care: The Consumer Quality Index Palliative Care
موضوعات مرتبط
علوم زیستی و بیوفناوری علم عصب شناسی عصب شناسی
پیش نمایش صفحه اول مقاله
Measuring Relatives' Perspectives on the Quality of Palliative Care: The Consumer Quality Index Palliative Care
چکیده انگلیسی

ContextA Consumer Quality Index (CQ-index) is a questionnaire assessing the actual care experiences and how important the recipient finds certain care aspects, as well as the priorities for improving quality. A CQ-index Palliative Care (CQ-index PC) for bereaved relatives was developed to measure the quality of palliative care.ObjectivesThis article provides insight into the development and psychometric characteristics of this questionnaire, as well as quality improvement priorities.MethodsThe content of the CQ-index PC was based on existing questionnaires, literature, and interviews and focus group discussions with relatives, patients, and caregivers. The questionnaire was tested in 31 care facilities providing palliative care. Close relatives/contact persons of patients who died non-suddenly six weeks to six months earlier were eligible for inclusion. Psychometric analyses were performed to shorten the questionnaire and to assess its reliability. “Need for improvement scores” also were computed to identify care aspects with the highest priority for quality improvement.ResultsThree hundred ninety-two bereaved relatives were eligible for inclusion. The net response was 52% (n = 204). Psychometric analyses resulted in six scales (Cronbach's alphas ranging from 0.71 to 0.90). The quality aspects relatives considered most important were dying peacefully, getting help in good time in acute situations, and personal attention. Aftercare was the aspect with the highest priority for quality improvement.ConclusionThe CQ-index PC for relatives can be used to assess the quality of palliative care from the perspective of bereaved relatives. This instrument gives health care professionals insight into care aspects with the highest priority for quality improvement.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Journal of Pain and Symptom Management - Volume 45, Issue 5, May 2013, Pages 875–884
نویسندگان
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