Observations and reflections of communication in health care – could Transactional Analysis be used as an effective approach?

This paper advocates a model of communication, known as Transactional Analysis (TA), as being highly consonant with communication skills and reflective practice in radiography. The paper reviews the history of TA, from its earliest inception and applications, to its most recent use in the observation and discussions of health care communication. Finally it considers the application of this model to the profession of radiography as an observation/reflection tool and how it might be used to improve the practice of communication with patients.