Quality control and due diligence in project management: Getting decisions right by taking the outside view

► Front-end estimates are poor predictors of actual value and viability of projects. ► 8-step procedure for quality control of decisions developed and tested. ► Based on behavioral economics and agency theory. ► Applicable to business cases, CBA, EIA, and SIA. ► Some of these so bad that forecasters should be fired and/or sued.