Ethical constraints in the valid interpretation of transcribed communication in online study

This paper discusses the ethical issues associated with analysis of computer conference transcripts and the value of validating the interpretations of such transcripts with other data sources. Based on the study of a graduate level online course recently taught at a major American public university, this paper attempts to demonstrate how failures of human subject consent can limit the analysis of conference transcripts. While discussing the difficulties and solutions for this ethical dilemma, the paper also addresses the value of triangulating the analysis of transcripts. The paper concludes with a general discussion of the difficulties encountered, examining the value of the transcripts as a triangulated data source in research. It also raises issues to advance the discussion in this new area of inquiry. Finally, based on the lessons learned from the study, the paper recommends strategies for further research.