کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
3815518 1246083 2007 4 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
On the importance of nonverbal communication in the physician–patient interaction
موضوعات مرتبط
علوم پزشکی و سلامت پزشکی و دندانپزشکی پزشکی و دندانپزشکی (عمومی)
پیش نمایش صفحه اول مقاله
On the importance of nonverbal communication in the physician–patient interaction
چکیده انگلیسی

ObjectiveThe goal of this paper is to show that nonverbal aspects in the physician–patient interaction play an important role. Interpersonal judgment relies mostly on nonverbal and appearance cues of the social interaction partner. This is also true for the physician–patient interaction. Moreover, physicians and patients tend to mirror some of their nonverbal behavior and complement each other on other aspects of their nonverbal behavior. Nonverbal cues emitted by the patient can contain important information for the doctor to use for treatment and diagnosis decisions.ConclusionThe way the physician behaves nonverbally affects patient outcomes, such as, for instance, patient satisfaction. Affilliative nonverbal behavior (e.g., eye gaze and proximity) of the physician is related to higher patient satisfaction. However, how different physician nonverbal behaviors are related to patient satisfaction also depends on personal attributes of the physician such as gender, for instance.Practice implicationsPhysician training could profit from incorporating knowledge about physician and patient nonverbal behavior.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Patient Education and Counseling - Volume 67, Issue 3, August 2007, Pages 315–318
نویسندگان
,