A DSS for production planning focused on customer service and technological aspects

Production planning and control in manufacturing systems cover several aspects, at different hierarchical levels, including decisions on production and inventory quantities, resource acquisition, production allocation and sequencing. We consider a problem that is typical of companies that manufacture products in production plants placed in different production areas worldwide. A solution framework for the production allocation and balancing problems based on mathematical programming is proposed. Its computational efficiency is improved using techniques from constraint programming, in order to make it possible to solve real world instances of the problems. An industrial test case is used as a benchmark to prove the effectiveness of the proposed approach.