Information for travelling: Awareness and usage of the various sources of information available to public transport users in NSW

The paper uses an ordered choice modelling approach and finds few differences between frequent and infrequent users but confirmed the role of attitudes in framing the respondent's identification of their satisfaction with the overall public transport trip and with the information sources provided. The paper also identifies the importance of recognising the non-homogeneity of information sources. The paper concludes how the type of information preferred by travellers varies by public transport mode and varies by trip segment.