Dyadic processes in postgraduate education: Insights from MBA student experiences

Working productively with others is an expected norm in the work environment today. In the higher education milieu, most of the preparation for this reality is encouraged through group work. This study examines the phenomenon from a student perspective and provides insights into the challenges and learning opportunities embedded within dyadic group work. Postgraduate students enrolled on a management programme at a South African university were required to complete a short reflective paper on a group experience. Content analysis was used to analyse 440 student papers. The results showed four broad themes that included: communication strategies; intended future behaviours; fit, synergy, and learning; and issues of conflict. Collaboration and cooperation are sought-after graduate skills and academy's role must be to engender these competencies as part of higher education's contribution to developing individuals who can work effectively with others in the 21st century workplace.