Practical Design based on User Experience Approach for Remote Aerodrome Flight Information Services

Air Flight Information Service (AFIS) is providing essential information such as weather information, departure clearance, approach clearance, and so on. During a remote AFIS operation, an operator provides flight information to the pilot from the Flight Service Centre (FSC) remotely. Air traffic is expected to increase in the future. Therefore, Remote AFIS system also needs to improve and extend the handling capacity of air traffic. Within this context, User interface design is an important factor to improve remote AFIS operation performance. In this research, we propose an interface for remote AFIS which is designed as an easy-to-use concept for AFIS operators' work. We discuss the design process and technique based on User Experience (UX) approach. Finally, we show our prototype concept design based on our analysis.