Human-System Co-Creative Design of Resilience

This is a tutorial paper on Human-System Co-Creative Risk Management for Establishing Resilience against the Disturbances. This is the summary of the academia-industries collaborative project organized under the Iron and Steel Institute of Japan (ISIJ) from 2012 to 2015 on the topic of Human-System Co-Creative Risk Management for Establishing Resilience against the Disturbances. In this project, at first the sources of the performance variability to encounter in steel industries were identified, then systematical approaches to establishing resilient production and operation systems are discussed. The approaches are roughly divided into the two approaches; one is a systems approach to resilience and the other one is a human behavioral analysis approach. The former approach is to seek for a novel optimization technique for the complicated task scheduling in steel companies. The second approach is to seek for a human-optimization joint collaboration. This paper summarizes these and describes some of the on-going research topics to tackle with the variability caused by diverse sources of fluctuations during production planning and operation.