On the credibility of insurance claim frequency: Generalized count models and parametric estimators

We analyze the concept of credibility in claim frequency in two generalized count models-Mittag-Leffler and Weibull count models-which can handle both underdispersion and overdispersion in count data and nest the commonly used Poisson model as a special case. We find evidence, using data from a Danish insurance company, that the simple Poisson model can set the credibility weight to one even when there are only three years of individual experience data resulting from large heterogeneity among policyholders, and in doing so, it can thus break down the credibility model. The generalized count models, on the other hand, allow the weight to adjust according to the number of years of experience available. We propose parametric estimators for the structural parameters in the credibility formula using the mean and variance of the assumed distributions and a maximum likelihood estimation over a collective data. As an example, we show that the proposed parameters from Mittag-Leffler provide weights that are consistent with the idea of credibility. A simulation study is carried out investigating the stability of the maximum likelihood estimates from the Weibull count model. Finally, we extend the analyses to multidimensional lines and explain how our approach can be used in selecting profitable customers in cross-selling; customers can now be selected by estimating a function of their unknown risk profiles, which is the mean of the assumed distribution on their number of claims.