A multidisciplinary method for sustainability assessment of PSS: Challenges and developments

Firstly, the current challenges for B-to-C PSS are obtained from a multidisciplinary review of literature and practice. Then, the socio-economic and environmental context and specific issues linked to small appliances were clarified. Thirdly, the case study is detailed: structuration of the offer, specific challenges and first observations. Finally, our method is presented and discussed.