کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
550574 872646 2014 13 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Needs’ elaboration between users, designers and project leaders: Analysis of a design process of a virtual reality-based software
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر تعامل انسان و کامپیوتر
پیش نمایش صفحه اول مقاله
Needs’ elaboration between users, designers and project leaders: Analysis of a design process of a virtual reality-based software
چکیده انگلیسی


• We describe a method to collect and analyze the dynamics of the needs construction.
• Participation in the design phases differs according to the profile of stakeholders.
• Concerning the evolution of needs construction, the simple patterns dominate.
• Construction of needs has to involve a multilateral participation.

ContextThe participation of users in the design process is recognized as a positive and a necessary element as artifacts suit their needs. Two complementary approaches of users’ involvement co-exist: the user-centered design and the participatory design. These approaches involve learning process from users to designers and vice versa. However, there has no research in design of virtual reality (VR)-based software dealing with how the elaboration of needs is actually distributed in time and among users, designers and project leaders, as well as how it is actually supported by tools and methods.ObjectiveThis paper aims to observe, in a real design project of a virtual reality-based software, how the various stakeholders (users, designers, project leaders) actually participate by sharing and pulling pieces of information from the process of needs elaboration, and how these contributions evolve throughout the decisions made in the course of the project.MethodOur method, based on the observation of the practices in collective design, allows us to collect and analyze the relationship between each possible action (e.g., elicitation), each stakeholder who initiates these actions (e.g., users) and each phase of the design process (e.g., evaluation phase), and the dynamics of the construction of needs.ResultsOur results detail how the elicited needs are dealt with by designers, users and/or project leaders: (1) we show a strong contribution of users in the design, compared to others stakeholders, (2) among the needs elicited by users, most have been validated by the designers, (3) some elicited needs could have been firstly rejected and finally validated and implemented.ConclusionWe identify the reasons which justify and explain our results confronting them to the literature. We underline the conditions have been satisfied in our study in order to involve effectively users in the design of emerging technologies.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Information and Software Technology - Volume 56, Issue 8, August 2014, Pages 1049–1061
نویسندگان
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