Success factors for information logistics strategy — An empirical investigation

Providing analytical information to all stakeholders in a timely manner remains, in the face of current challenges, a key issue in organizations. Information logistics (IL) extends present concepts of decision support like business intelligence by focusing on enterprise-wide information supply and the exploitation of synergies. The article investigates which factors play critical roles in the success of IL strategies. An empirical study by means of a causal analysis provides evidence for significant relationships between those factors and organizational performance. The study identifies comprehensiveness, flexibility, support, communication, IT strategy orientation, business/IT partnership, and project collaboration as influencing factors for IL strategy success. Not all success factors, however, validated in related strategy research can be confirmed in the IL context.

► The concept of information logistics (IL) is introduced.
► The article investigates critical success factors for IL strategies.
► Empirical analysis provides significance of these factors for net benefits.
► Not all success factors of related strategy research can be confirmed for IL.