A systematic mapping study about socio-technical congruence

After analyzing the 40 papers found, we can conclude that there is no one standard measure of socio-technical congruence, although most take the proposal by Kwan et al. applying adaptations and improvements on it as regards the environment that it will be focused on. In general, most case studies talk about the benefits of STC control in organizations. However, only one paper focus on global software development where the problems of communication, coordination and control are an important risk. Moreover, there are only a few papers that explore the risks of excessively overloading users with coordination iterations when controlling STC. In fact, no case study to examine these risks and their effect on developers' productivity has been found. The small number of studies found on STC, together with the research gaps we have pointed out, suggest that further investigation on socio-technical congruence is required.