Dynamic Web service selection group decision-making based on heterogeneous QoS models

In open and dynamic Internet environment, multi-periods quality of service (QoS), multiple decision-makers based on heterogeneous QoS models and uncertainty weights make optimal Web service selection hard. To solve the difficulties above, dynamic Web service selection group decision-making based on heterogeneous QoS models (DWSSGD_HQM) is proposed. Drawing on and extending technique for order preference by similarity to ideal solution (TOPSIS), DWSSGD_HQM supports multiple decision-makers based on heterogeneous QoS models expressed in real numbers, interval numbers, triangular fuzzy numbers and intuitionistic fuzzy numbers respectively, and takes multi-periods QoS and weights of user and group into account. Six steps are detailed. They are converting heterogeneous QoS models into ones expressed in interval numbers, calculating weighted normalized decision-matrix, determining the group positive-ideal and negative-ideal solutions, calculating the close-degrees of candidates, aggregating close-degrees of multi-periods for each decision-maker, and ranking the alternatives. Finally, experiments are conducted by using actual QoS data to evaluate the effectiveness of the proposed approach.