Metrology on-the-job e-learning through remote services

Consumers all around the world are more aware of quality issues than ever before, informed by the mass media and supported by organizations of consumer-right defense. Companies must invest in employees training, workpieces testing and inspection facilities to bear the development of new products and processes, to maintain the processes operating on target and to segregate non-conforming products before they can reach the customer [A.L.M. Oliveira, Implantação de um Laboratório Associado de Serviços e Assessoramento Remotos como Ferramenta de Disseminação e Orientação Metrológica, UFSC, Post graduation dissertation, pp. 1–91, 2005]. In this scene, there is a complete collection of freelance professionals, technology centers and other companies and organizations that provide consultancy and metrology services pushed by the above-mentioned demand. But these suppliers have a limited capability to satisfy all the needs of their customers, and to keep themselves up to date in their specific technology niches. Central LASAR appeared as a channel to normalize these relations promoting qualified and focused support. A beta-prototype of the proposed solution has been tested, showing that the approach is technically and economically feasible.