Experiencing fuel poverty. Coping strategies of low-income households in Vienna/Austria

► This paper scrutinises experiences with and behavioural reactions to fuel poverty. ► Analysis of 50 qualitative interviews in Viennese low-income households. ► Low-income and/or fuel poor households face various strains. ► Ways of dealing with fuel poverty vary greatly, scope of action is limited. ► Households are very creative when it comes to coping with restricted conditions.