An integrated Emergency Care Delivery System for major events

The objective of this paper is to evaluate the Emergency Care Delivery System of the city of Rio de Janeiro in view of recent urban and natural disasters that are happening everywhere and to support the organizer Committee of RIO 2016 Olympic Games. The goal is to discuss the effectivity of an intelligent decision support system that involves three public agencies: The Control Centre of the ambulance service, the Municipal Traffic Engineering Company and the Centre for Internal Regulation of public hospitals. The model is based upon the information flow focusing on the high complexity patients. The emergency care delivery system is modeled by distributed discrete event simulation. Several models have been developed for the emergency care namely: The call center, the medical regulation, the ambulance dispatching and routing, the care on the scene and the interaction with emergency medical services. The rescue unit displacement is modeled by a routing algorithm. The algorithm has interactive knowledge bases for data searching with a specific heuristic for the emergency scene. The routing is a specific model that may be used in displacements when dramatic changes happen very quickly and it is impossible to use conventional routes or the public data network. The project is directed towards the integration of different emergency services with issues related to patients' well-being and combines the results of previous initiatives that were developed by other members of an existing research group at the Federal University of Rio de Janeiro.