Personality, reciprocity, and strength of conflict resolution strategy

The present field study investigates how an individual’s interpersonal conflict resolution behavior is affected by the individual’s personality (assessed by the Big 5) and a situational factor (the other party’s conflict behavior), as well as how the two factors interact. A hierarchical regression analysis based on 256 student–roommate/friend dyads shows that both factors are important. Extraversion and Agreeableness were significantly related to most conflict strategies used by students. The results show that interactions between the parties in conflict situations are strongly governed by the norm of reciprocity. Finally, we found some empirical support for the interaction effect between personality and situation, suggesting that an individual’s conflict behavior is more complex than what the dispositional or the situational view may suggest.