کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
1017118 | 940291 | 2013 | 13 صفحه PDF | دانلود رایگان |
![عکس صفحه اول مقاله: Competing through service innovation: The role of bricolage and entrepreneurship in project-oriented firms Competing through service innovation: The role of bricolage and entrepreneurship in project-oriented firms](/preview/png/1017118.png)
The criticality of service innovation in building and sustaining competitive advantage is gaining increasing recognition in the marketplace. Using empirical data from US and Australian project-oriented firms, the study uses a multi-staged multi-method research program to demonstrate how entrepreneurial service firms strategically combine resources at hand (bricolage) to innovate and stay ahead of rivals. The research shows that service entrepreneurship (SE) and bricolage influence two forms of service innovation (interactive and supportive), which in turn is associated with sustained competitive advantage (SCA). The results suggest that SE and bricolage indirectly relate to SCA through service innovation. The findings offer novel insights into how project-oriented service firms engage in innovation. In short, the findings encourage the “making do by combining resources at hand” as higher levels of entrepreneurial bricolage are associated with higher levels of interactive and supportive innovation enabling SCA, suggesting a new model.
Journal: Journal of Business Research - Volume 66, Issue 8, August 2013, Pages 1085–1097