کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
10322710 | 660870 | 2011 | 14 صفحه PDF | دانلود رایگان |
عنوان انگلیسی مقاله ISI
Integration of analytic hierarchy process and data envelopment analysis for assessment and optimization of personnel productivity in a large industrial bank
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کلمات کلیدی
موضوعات مرتبط
مهندسی و علوم پایه
مهندسی کامپیوتر
هوش مصنوعی
پیش نمایش صفحه اول مقاله
چکیده انگلیسی
⺠We assess and optimize productivity of personnel in a large private bank in Iran. ⺠An integrated algorithm based on data envelopment analysis and analytic hierarchy process is proposed for assessment and optimization purposes. ⺠It is concluded that the most branches inefficiencies are due to high teaching hours and lack of work quality. ⺠It is shown that number of personnel, discipline, personnel operation in the organization, and skills and capabilities are critical indicators so that even the smallest undesirable changes in these indicators have the most influences on the bank branches' efficiency.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Expert Systems with Applications - Volume 38, Issue 5, May 2011, Pages 5212-5225
Journal: Expert Systems with Applications - Volume 38, Issue 5, May 2011, Pages 5212-5225
نویسندگان
A. Azadeh, S.F. Ghaderi, M. Mirjalili, M. Moghaddam,