Absorptive capacity and value in the banking industry: A multiple mediation model

Firms continually look new ways to get the best results. This study focuses on the relationship between absorptive capacity (ACAP) and value, proposing a multiple mediation model to analyze this relationship. The study's contribution to the literature is to examine empirically, and in greater depth the antecedents and determinants of this variable. Thus, the research fills a gap in the literature through the analysis of the mediating role of knowledge stock (KS) and knowledge application (KA). This study applies variance-based structural equation modeling via partial least squares to a sample of 151 branch office managers from the Spanish banking industry. The results show that both the direct effect and indirect effect, through the mediation of KS and KA, are significant in the relationship between ACAP and value.