Prioritization by consensus of enhancements for sustainable mobility in urban areas

Nowadays the European cities usually present important problems at economic, social and environmental levels. The European Union has published policies to ease this issue, and several European cities are creating sustainable mobility urban plans with the measures which can be taken to improve the mobility system. Transport decisions have direct impact on transit times, urban connectivity, and have also effects in the environment, public health and society. Choosing the best enhancement to implement is a complex decision, depending on tangible and intangible criteria, which have to be taken into account together. A compromise solution that weighs travel quality, cost and sustainability inputs has to be achieved. This research work presents a decision support system to select the optimal sustainability enhancement integrating the Delphi technique with the analytic hierarchy process and the VIKOR method.