Assessment of the management of organizations supplying ecosystem services from tropical forests

Global environmental change leads to degradation of tropical forests in many countries. In response to this pressure, programs for payments for ecosystem services (PES) are developing and organizations are emerging which manage forests in order to supply ecosystem services, rather than only harvest timber. Typically such services are carbon sequestration, biodiversity conservation, pollination, and watershed protection. Public or private actors interested to invest in or donate money for the provisioning of such services are faced with the problem of choosing the appropriate organization supplying ecosystem services. The goal of this paper was to develop an assessment framework based on the balanced scorecard concept including drivers, impact, performance and context variables. Results of a survey of international market actors were used to determine assessment criteria and their weights. Putting the focus of this paper on drivers and impacts, we assessed Latin American organizations that “sell” ecosystem services from tropical forests in terms of their general management, marketing, forest management, client and stakeholder satisfaction, and forest ecosystem status. We found that supplying organizations vary widely with respect to their achievements in these areas. However, the variance of assessment results is influenced even more by the variance in weights the international market actors allocate to the assessment criteria. The insights of this study can contribute to the continuous improvement of management processes in supplying organizations and can support investors and donors in their decision-making with respect to organization supplying ecosystem services.