کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
139571 162505 2013 10 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Beyond liking or following: Understanding public engagement on social networking sites in China
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری بازاریابی و مدیریت بازار
پیش نمایش صفحه اول مقاله
Beyond liking or following: Understanding public engagement on social networking sites in China
چکیده انگلیسی

Corporate pages on social networking sites (SNSs) have become the key platform where publics interact with companies and organizations around the world. Focusing on one of the most important world economies, China, this study explored the types of public engagement with corporate pages on leading Chinese SNSs as well as the motivations and antecedents that drive such engagement. Given the participatory and communal nature of SNSs, this study proposed a conceptual model incorporating social media dependency and several social relationship factors, including parasocial interaction, perceived source credibility, and community identification, that influenced Chinese publics’ engagement with companies on SNSs. We conducted a web survey with a random sample of 245 Chinese SNS users to test the proposed model. The results confirm that with the exception of perceived credibility, social media usage and relationship-oriented factors played a significant role in inducing public engagement in China.


► We explored the motivations and antecedents that drive public engagement with corporate social network sites (SNSs) in China.
► We conducted a web survey with a random sample of 245 Chinese SNS users to test the proposed model.
► The results confirm that social media dependency and relationship-oriented factors including parasocial interaction and community identification played a significant role in inducing public engagement in China.
► We provided significant recommendations for global communication professionals.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Public Relations Review - Volume 39, Issue 1, March 2013, Pages 13–22
نویسندگان
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