Core values brand building in sport: Stakeholder attitudes towards intercollegiate athletics and university brand congruency

The purpose of this case study was to investigate stakeholder attitudes toward athletic department behavioral congruency with the stated core values of a major BCS1 university located in the Southwestern portion of the United States. Research has indicated that positive and negative attitudes toward intercollegiate athletics can contribute to the perceptions of congruency with the established university mission and values. Over time, however, the increase in negative attitudes attributed to athletic department behavior brings into question their congruency with the university core values. Document analysis and personal interviews (N = 13) were conducted with individuals from each of six university internal and external stakeholder groups. Findings revealed four primary themes: (a) Excellence Equals Winning, (b) For Public Relations Purposes Only, (c) Separation and Isolation of the Athletic Department, and (d) Lack of Leadership from the Top-Down. Implications and future research concerning university brand image and core value accountability are discussed.

► Investigation of stakeholder attitudes toward athletic department behavioral congruency with university core values.
► Findings revealed perceived lack of congruency between athletic department behavior and institutional core values.
► Implications include the potential justification for separate academic and athletic brand images.
► Implications further propose an increase in core value advertisement and ownership for brand insulation.