Implementing a resource management program for accreditation process at the medical laboratory

ObjectivesTo plan for and provide adequate resources to meet the mission and goals of a medical laboratory in compliance with the requirements for laboratory accreditation by Joint Commission International.Design and methodsThe related policies and procedures were developed based on standard requirements for resource management.ResultsCompetency assessment provided continuing education and performance feedback to laboratory employees. Laboratory areas were designed for the efficient and safe performance of laboratory work. A physical environment was built up where hazards were controlled and personnel activities were managed to reduce the risk of injuries. An Employees Occupational Safety and Health Program (EOSHP) was developed to address all types of hazardous materials and wastes. Guidelines were defined to verify that the methods would produce accurate and reliable results.ConclusionsAn active resource management program will be an effective way of assuring that systems are in control and continuous improvement is in progress.