Mieux communiquer avec les patients non hospitalisés

Day-case surgery is based on a patient-centered organization of health care. It requires a continuum of care from home to ambulatory surgical unit. Communication and information between all participants must be planned at all stages of patient' care management. The contact with patients is improved by the used of new communication' tools especially on the days before and after surgery. This manuscript reports on the care pathway from the first consultation to the return home and describes each step and key-points of communications between health care providers and patients.