Optimizing a magnetic resonance care pathway: A strategy for radiography managers

• We optimized an MRI clinical pathway using a nominal group technique.
• The NGT brought forward novel themes such as the introduction of radiographer technical report.
• The MRI clinical pathway will help management to establish knowledge, skills and competences.
• Prioritization guidelines must be transparent to improve clinician and patient compliance.
• All clinical pathway process must be defined in terms of effectiveness, safety and efficiency.

PurposeThis study reports the optimization of a local MR care pathway. A search of the literature did not result in any studies regarding the optimization of MRI care pathways through a formal research process. Discussions with international MR radiographers indicated that such development is often carried out using informal methods that are highly dependent on local conditions, that are rarely reported in the public domain and the validities of which are therefore not open to scrutiny; in addition, care pathways need to be specific to local healthcare needs and culture. In this study, the authors propose a formal documented methodology for developing a local MRI care pathway based on the well-established nominal group technique.Methods and materialsA nominal group technique was conducted amongst a multi-professional panel.Results14 participants accepted the invitation to participate: an executive from the principal public general hospital, a manager from the national Ministry for Health, a service development manager from the allied healthcare professional sector, 2 senior physiotherapists, 3 nursing officers, 3 MRI radiographers, 2 medical physicists, 1 radiologist. Ten optimization related issues were identified and ranked in order of decreasing importance. Highest ranking scores were assigned to patient safety, education of referrers and use of quality criteria. The NGT method also brought forward novel themes in particular the need for a radiographer's technical report and the need for referrers to indicate pain levels of patients.ConclusionThe design of an MR care pathway was successfully optimized using a collaborative multi-stakeholder approach.