کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
276011 | 1429703 | 2011 | 11 صفحه PDF | دانلود رایگان |
عنوان انگلیسی مقاله ISI
Towards a conceptualisation of quality in information technology projects
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کلمات کلیدی
موضوعات مرتبط
مهندسی و علوم پایه
سایر رشته های مهندسی
مهندسی عمران و سازه
پیش نمایش صفحه اول مقاله
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چکیده انگلیسی
Quality has been extensively studied in repetitive operations, but it remains under-researched in projects. The uncertainty and dynamics of projects challenge the principles of quality developed for repetitive operations, and call for project-tailored solutions. This article explores the attributes of quality in projects, based on interviews conducted within a large IT-services company. An adapted repertory grid was used to investigate the understanding of quality by comparing concrete examples of projects considered as high or low quality. Eight attributes of quality were identified, which indicate a tension between a mechanistic standpoint of quality, and the need to incorporate less tangible aspects.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: International Journal of Project Management - Volume 29, Issue 5, July 2011, Pages 557–567
Journal: International Journal of Project Management - Volume 29, Issue 5, July 2011, Pages 557–567
نویسندگان
Joana G. Geraldi, Elmar Kutsch, Neil Turner,