Job Satisfaction and Retention of Community Nutrition Educators: The Importance of Perceived Value of the Program, Consultative Supervision, and Work Relationships

ObjectiveTo investigate how paraprofessional Community Nutrition Educators’ (CNEs’) perceptions of work context relate to job satisfaction and intention to leave the position.DesignCross-sectional statewide survey of program personnel.SettingExpanded Food and Nutrition Education Program (EFNEP) sites (n = 32) serving low- income families in New York.ParticipantsCNEs delivering EFNEP (n = 115).Main Outcome MeasuresCNE job satisfaction and intention to leave.AnalysisMultivariate regression analysis predicting work attitudes from perceived work context, CNE personality traits, and characteristics of CNEs, supervisors, and programs.ResultsDespite low satisfaction with pay, overall job satisfaction was high and intention to leave was low. Satisfaction was positively related to CNEs’ perceptions of program value, work relationships, and having a voice in relevant decisions (adjusted R2 = 0.60). Intention to leave was negatively related to perceptions of program value and supervision and satisfaction with pay (adjusted R2 = 0.36), but the latter relationship was found only among more educated CNEs.Conclusions and ImplicationsCNEs’ satisfaction and intention to leave were strongly associated with perceptions of program value, work relationships, and consultative management. Intrinsically motivating work, often viewed as the domain of professionals, is critical for the morale and retention of paraprofessional nutrition educators.