Systematic literature review and empirical investigation of barriers to process improvement in global software development: Client-vendor perspective

The identified barriers can assist both client and vendor GSD organizations during initiation of an SPI program. Client-vendor classification was used to provide a broad picture of SPI programs, and their respective barriers. The top-ranked barriers can be used as a guide for GSD organizations prior to the initiation of an SPI program. We believe that the results of this study can be useful in tackling the problems associated with the implementation of SPI, which is vital to the success and progression of GSD organizations.