کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
5109627 1377717 2016 9 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Managing market intelligence: The comparative role of absorptive capacity and market orientation
ترجمه فارسی عنوان
مدیریت هوش بازار: نقش تطبیقی ​​ظرفیت جذب و جهت گیری بازار
کلمات کلیدی
ظرفیت جذب بالقوه، ظرفیت جذب قابل تحقق، جهت گیری بازار، خرید و نگهداری مشتری،
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری کسب و کار و مدیریت بین المللی
چکیده انگلیسی
Technological knowledge and market knowledge are among the most valuable resources that a firm can utilize for competitive advantage. Absorptive capacity (ACAP) or a firm's ability to acquire, assimilate, transform, and apply knowledge, has long been a central construct in organizational studies. Yet, limited research exists on ACAP in a marketing context. Marketers tend to utilize market orientation (MO) in similar theoretical contexts. This study extends the scope of ACAP beyond a technology-related context and develops a model to compare the performance of both potential and realized ACAP as well as that of MO to assess shared performance in a market-related context. The survey results suggest that ACAP of market knowledge positively influences firm performance by enhancing customer acquisition & retention of the firm.The findings also indicate that market orientation operates through the innovation process to add its effects to that of ACAP. Finally, this study discusses the moderating role of a firm's balance in cost leadership and differentiation strategy, suggesting comparative and distinguishable effects of ACAP of market knowledge and market orientation.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Journal of Business Research - Volume 69, Issue 12, December 2016, Pages 5569-5577
نویسندگان
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