کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
550638 872666 2007 12 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Revealing actual documentation usage in software maintenance through war stories
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر تعامل انسان و کامپیوتر
پیش نمایش صفحه اول مقاله
Revealing actual documentation usage in software maintenance through war stories
چکیده انگلیسی

War stories are a form of qualitative data that capture informants’ specific accounts of surmounting great challenges. The rich contextual detail afforded by this approach warrants its inclusion in the methodological arsenal of empirical software engineering research. We ground this assertion in an exemplar field study that examined the use of documentation in software maintenance environments. Specific examples are unpacked to reveal a depth of insight that would not have been possible using standard interviews. This afforded a better understanding of the complex relationship between project personnel and documentation, including individuals’ roles as pointers, gatekeepers, or barriers to documentation.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Information and Software Technology - Volume 49, Issue 6, June 2007, Pages 576–587
نویسندگان
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