The role of maintenance regarding improving product quality and company's profitability: A case study

This paper presents a study, which examines the role of maintenance regarding improving product quality and company's profitability. The empirical data for this study was drawn from a Slovenian company in order to address the research problem. The main results of the case study showed, that 3.22 % of profit could be generated at weaving machine, if all unplanned stoppages and loss of quality due to decrease in the productivity would be prevented. Results also showed that due to productivity improvement, quality rate would be improved for approximately 2 %. These findings therefore, indicate that maintenance has impact on product quality and company's profitability. Thus, these findings also acknowledge maintenance's potential of increasing the overall profit.