Auto-rickshaws in Indian cities: Public perceptions and operational realities

The actual congestion, safety and air pollution impacts of auto-rickshaws are at strong variance with the criticisms and perceptions on the part of the public, media and policy makers. The realities of auto-rickshaw operation are extremely challenging, and unlikely to place the driver and his family above the poverty line, which may drive some of the actions, such as not going by the meter. Finally, we critically assess policy recommendations to address the issues related to auto-rickshaws and their drivers, and offer our own suggestions regarding open permit systems, improved access to formal sector credit, a timetable for regular fare revision and the phasing out of auto-rickshaws with two-stroke engines.