Dommage associé au soin : penser et raconter la médecine

This work is centered on the exploration of caregiver fragilities and dysfunctions in medical practice. It aims to help shared decision-making, reassurance and enrichment of patients and physicians' well-being. Thinking medicine requires specifying doctors' place in healthcare practices and to understand how to use wisely professional identities. Improving quality of care, patient safety and physician well-being need to find the ways to continue to speak together when medical errors occur. Beyond the drama, these disturbing and difficult exchanges remain an opportunity to question, challenge and improve humanity of medical practice.