Design and Implementation of a Hospital-Based Usability Laboratory: Insights from a Department of Veterans Affairs Laboratory for Health Information Technology

The demand for usability testing of HIT is increasing, and information on how to develop usability laboratories for the health care setting is often needed. This article may assist other health care organizations that want to invest in usability resources to improve HIT. The establishment and utilization of usability laboratories in the health care setting may improve HIT designs and promote safe, high-quality care for patients.