کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
985049 1480592 2011 15 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Openness, knowledge, innovation and growth in UK business services
موضوعات مرتبط
علوم انسانی و اجتماعی مدیریت، کسب و کار و حسابداری کسب و کار و مدیریت بین المللی
پیش نمایش صفحه اول مقاله
Openness, knowledge, innovation and growth in UK business services
چکیده انگلیسی

We explore the causal links between service firms’ knowledge investments, their innovation outputs and business growth based on a bespoke survey of around 1100 UK service businesses. We combine the activity based approach of the innovation value chain with firms’ external links at each stage of the innovation process. This introduces the concept of ‘encoding’ relationships through which learning improves the effectiveness of firms’ innovation processes. Our econometric results emphasise the importance of external openness in the initial, exploratory phase of the innovation process and the significance of internal openness (e.g. team working) in later stages of the process. In-house design capacity is strongly linked to a firm's ability to absorb external knowledge for innovation. Links to customers are important in the exploratory stage of the innovation process, but encoding linkages with private and public research organisations are more important in developing innovation outputs. Business growth is related directly to both the extent of firms’ service innovation as well as the diversity of innovation, reflecting marketing, strategic and business process change.


► We explore the causal links between knowledge investment, innovation outputs and business growth based in UK service businesses.
► This introduces the concept of ‘encoding’ relationships through which learning improves the effectiveness of firms’ innovation processes.
► External openness is important in the exploratory phase of the innovation process and internal openness (e.g. team working) in later stages of the process.
► Business growth is related directly to both the extent of firms’ service innovation as well as the diversity of their innovation.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Research Policy - Volume 40, Issue 10, December 2011, Pages 1438–1452
نویسندگان
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