کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
10312350 618272 2005 18 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Usability, quality, value and e-learning continuance decisions
موضوعات مرتبط
علوم انسانی و اجتماعی علوم اجتماعی آموزش
پیش نمایش صفحه اول مقاله
Usability, quality, value and e-learning continuance decisions
چکیده انگلیسی
Previous research suggests that an eventual information technology (IT) success depend on both its initial adoption (acceptance) and subsequent continued usage (continuance). Expectancy disconfirmation theory (EDT) has been successfully used to predict users' intention to continue using information technologies. This study proposed a decomposed EDT model to examine cognitive beliefs and affect that influence users' continuance decision in the context of e-learning service. The proposed model extended EDT by decomposing the perceived performance component into usability, quality, and value. Research hypotheses derived from this model are empirically validated using the responses to a survey on e-learning usage among 183 users. The results suggest that users' continuance intention is determined by satisfaction, which in turn is jointly determined by perceived usability, perceived quality, perceived value, and usability disconfirmation.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Computers & Education - Volume 45, Issue 4, December 2005, Pages 399-416
نویسندگان
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