Monte Carlo Data Envelopment Analysis with Genetic Algorithm for Knowledge Management performance measurement

► A Monte Carlo Data Envelopment Analysis model is proposed to measure the stochastic performance of Knowledge Management. ► Genetic Algorithm is used to determine the appropriate data collection budget allocation for stochastic variables. ► The proposed model is better than a deterministic approach in evaluating the efficiency of Knowledge Management. ► With Genetic Algorithm, the accuracy of the proposed model has been greatly improved.