Perception, demand and user contribution to ecosystem services in the Bilbao Metropolitan Greenbelt

• Users' perception of and demand for ecosystem services were studied in a peri-urban area.
• The demand did not correspond to what users perceived these ecosystems to provide.
• Respondents demanded the improvement of the peri-urban ecosystems.
• Proposals for ecosystem management can be put forth based on these results.

Peri-urban ecosystems are often managed as recreation areas or to enhance aesthetic value on the urban fringe. Scholars and land-use practitioners lack a current understanding of the supply of and the demands for these peri-urban ecosystem services (ES). In this study, we analysed the perceptions of 500 users and interest groups regarding the ES provided by the Bilbao Metropolitan Greenbelt (BMG) ecosystems in northern Spain, and we compared these perceptions to the demands for ES. The objective of this study is to understand user preferences and to thereby better orient land use planning. The results show that the demand for ES in the BMG did not correspond to what users perceived these ecosystems to provide. The respondents' perceptions appeared to be related to the management practices in the area, whereas their demand was related to the benefits they would like to obtain from the BMG. The interviewees were in favour of improvements to peri-urban rural areas, and the results suggested that the authorities should highlight the role of the BMG ecosystems with respect to regulating services and historic and cultural values to improve people's awareness of the ecosystems' capacity to provide benefits to society. Application of this framework also highlighted that there were differences in the perception of and demand for ES among different user groups. This holistic method of matching user demand with policy could be a useful tool to reorient ES-based land planning.