Pour une éthique de l'accompagnement dans le bénévolat : repères pour mieux accompagner la souffrance de l'autre

Listening to someone's suffering is not a simple and natural attitude. Active listening and support are demanding experience for volunteers. In order to keep them ethical, prerequisites are necessary: self-knowledge, relational capacity, knowledge concerning the bereavement process, know-how, ability to question oneself, humility, regular supervision, and training sessions. A few guidelines may help our reflection.